Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to LUMINHUB SDN. BHD.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the LUMINHUB SDN. BHD., accessible from https://luminhub.online
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Acceptance of Terms
By accessing and using the Service, You agree to be bound by these Terms and Conditions. If You do not agree with any part of these Terms, please refrain from using the Service.
2. Eligibility
To make purchases through our Service:
- You must be at least 18 years old or have parental/guardian consent.
- You must provide accurate and complete information when placing Orders.
3. Product Information
We strive to ensure all descriptions, images, and specifications of Goods are accurate. However:
- Colors and appearances may vary slightly due to device display differences.
- All product measurements and weights are approximate.
- Prices and availability are subject to change without notice.
4. Orders and Payment
- All Orders are subject to acceptance and availability.
- By placing an Order, You confirm that all details provided are true and correct.
- We accept payment through secure online payment gateways and other approved methods.
- We reserve the right to cancel any Order at our discretion, including but not limited to fraudulent transactions or inaccurate pricing.
5. Shipping and Delivery
- We only ship within Malaysia, and shipping is free of charge.
- Delivery is typically completed within 7 business days.
- For more details, please refer to our Shipping Policy.
6. Returns and Cancellations
- You may return Goods within 30 days of receipt, provided the items are unused and in original condition.
- Order cancellations must be requested within 12 hours of purchase.
- For detailed procedures, refer to our Return & Refund Policy.
7. Intellectual Property
All content on the Service, including text, graphics, logos, images, product information, and software, is the property of the Company and is protected by applicable intellectual property laws. Unauthorized use is prohibited.
8. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any:
- Indirect or consequential damages
- Loss of data, profits, or goodwill
- Damages arising from misuse or misapplication of the Goods
The Goods provided are not medical devices and are not intended to diagnose, treat, cure, or prevent any condition. Always consult a healthcare professional before using body support products.
9. User Responsibilities
By using the Service, You agree:
- Not to engage in unlawful activities on the platform
- Not to transmit viruses or malicious code
- To maintain the confidentiality of Your account information
10. Modifications to Terms
We reserve the right to amend these Terms at any time. Changes will be effective upon posting to the Service. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the Malaysian courts.
12. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact us at:
Company Name: LUMINHUB SDN. BHD.
Website: https://luminhub.online
Email: luminhub@outlook.com
Address: 345C, JALAN KENANGA 29/9, BANDAR INDAHPURA, 81000 KULAI, JOHOR, MALAYSIA